About Acta

Local government experience, built into our solutions.

After seeing the challenges of public service firsthand, Acta was founded on a simple belief: serving your community should not make the rest of your work harder. We give local government teams practical tools to find trusted answers, share departmental knowledge, and use local data with confidence.

Local government is personal. We build Acta with the same care our partners bring to their communities.
Acta team with local government partners
0 jurisdictions served nationwide
0 staff hours saved
0 average ROI achieved
0 residents served by partner communities
How Acta grew

Acta began with one familiar local government challenge.

In 2020, we recognized staff spending too much time piecing together answers from inboxes, scattered files, and knowledgable coworkers. We started by listening to the people doing the work, which continues to shape every product we build.

01

We saw the gap firsthand

Residents needed clear answers, while staff were spending too much time searching, rewriting, and asking around.

02

We built with early partners

Local government teams helped shape tools that fit their actual work instead of adding another complicated system.

03

The platform grew with the need

Approved responses expanded into searchable operations guidance, guided workflows, and parcel-level research.

04

Our partners still guide what comes next

Usage trends, user groups, and honest feedback keep Acta practical, useful, and close to the work.

The people behind Acta

A driven team with a lot of local government perspective.

We bring together a myriad of public service, engineering, marketing, and public safety experience with one shared goal: make it easier for government staff to serve their communities.

What makes Acta different

We build with local government teams, not from a distance.

Our team brings experience from local government, public safety, planning, and economic development. That perspective shapes how we listen, onboard, and support every partner.

We learn how your work moves We look at where staff search for answers, which questions repeat, and where service slows down.
We fit into familiar tools Acta works inside Outlook and the browser, so staff can use it without changing their whole day.
You own the source of truth Your team decides what is approved, who can access it, and when content needs to change.
We stay involved after launch We support adoption, review feedback, and help Acta keep solving the problems your team brought us.
In the field

The best ideas come from staying close to the work.

We spend time with the people using Acta every day - from permit technicians and planners to public safety and customer service teams.

Through conferences, user groups, department visits, and ongoing customer conversations, we learn where work slows down and what Acta should solve next.

Conferences and association events Learning what is changing across local government.
Partner user groups Sharing practical ideas between departments and jurisdictions.
Ongoing customer conversations Turning everyday feedback into better products and support.
Acta team in the field
Meeting building and planning professionals at conferences across the country.
Acta team in the field
Talking through real department challenges with the people closest to the work.
Acta team in the field
Spending time with South Carolina partners and building officials.
Acta team in the field
Learning from Florida building officials and teams navigating rapid change.
Acta team in the field
Catching up with customers, peers, and longtime local government champions.
Our partners

Local government teams across the country are building better service with Acta.

Hover over a pin to see the jurisdiction and its approximate population. On mobile, tap a pin to open it.

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Acta gave us a place to centralize our knowledge, make it accessible to every staff member, and update it across our departments.

Buddy Skinner
Buddy Skinner Director of Building Codes & Permits
Greenville, SC

Instead of scrambling to remember, I can pull up the right response instantly, send it with confidence, and keep service consistent across our team.

JC Hudgison
JC Hudgison Chief Building Official
Tampa, FL

In high-emotion interactions, clear and consistent guidance matters. Having approved messaging and next steps ready helps staff stay aligned.

Chris Blue
Chris Blue Retired Police Chief & Town Manager
Chapel Hill, NC

Come see what Acta could look like for your team.

Bring us your recurring questions, scattered resources, or hardest workflow. We will show you where Acta can make the day easier.

Schedule a 20-Min Assessment →