We saw the gap firsthand
Residents needed clear answers, while staff were spending too much time searching, rewriting, and asking around.
After seeing the challenges of public service firsthand, Acta was founded on a simple belief: serving your community should not make the rest of your work harder. We give local government teams practical tools to find trusted answers, share departmental knowledge, and use local data with confidence.
In 2020, we recognized staff spending too much time piecing together answers from inboxes, scattered files, and knowledgable coworkers. We started by listening to the people doing the work, which continues to shape every product we build.
Residents needed clear answers, while staff were spending too much time searching, rewriting, and asking around.
Local government teams helped shape tools that fit their actual work instead of adding another complicated system.
Approved responses expanded into searchable operations guidance, guided workflows, and parcel-level research.
Usage trends, user groups, and honest feedback keep Acta practical, useful, and close to the work.
We bring together a myriad of public service, engineering, marketing, and public safety experience with one shared goal: make it easier for government staff to serve their communities.
Tai brings experience across local and federal government, technology, innovation, and public service.
Meet Tai →
Pavani brings local government and economic development experience to Acta’s operations and partner work.
Meet Pavani →
Andrew leads the technology behind Acta and brings software engineering experience from Amazon and Bank of America.
Meet Andrew →
Haley builds and improves the products local government teams use every day.
Meet Haley →
Gracie brings together marketing, design, and storytelling to show how local government teams can work smarter.
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Anna works closely with partner teams to turn their goals, workflows, and feedback into a strong Acta experience.
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Chris brings nearly three decades of public service experience across policing, emergency management, and town leadership.
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Josh brings more than two decades of experience across government, planning, preservation, construction, and technology.
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Julia supports Acta’s content, research, and storytelling while studying advertising and public relations at UNC–Chapel Hill.
Meet Julia →Our team brings experience from local government, public safety, planning, and economic development. That perspective shapes how we listen, onboard, and support every partner.
We spend time with the people using Acta every day - from permit technicians and planners to public safety and customer service teams.
Through conferences, user groups, department visits, and ongoing customer conversations, we learn where work slows down and what Acta should solve next.
Hover over a pin to see the jurisdiction and its approximate population. On mobile, tap a pin to open it.
Hover or tap a pin to view the partner logo and population.
Acta gave us a place to centralize our knowledge, make it accessible to every staff member, and update it across our departments.
Instead of scrambling to remember, I can pull up the right response instantly, send it with confidence, and keep service consistent across our team.
In high-emotion interactions, clear and consistent guidance matters. Having approved messaging and next steps ready helps staff stay aligned.
Bring us your recurring questions, scattered resources, or hardest workflow. We will show you where Acta can make the day easier.
Schedule a 20-Min Assessment →