About Acta

Institutional knowledge, brought together in one platform.

Acta was founded after seeing firsthand the challenges local government staff face when trying to locate the information they need. We believe the knowledge local governments depend on should be accessible to every employee, empowering staff to follow approved procedures, provide consistent guidance, and better serve their communities.

Schedule a Meeting → Meet Our Team

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Local government is personal. We build Acta with the same care our partners bring to their communities.

Acta team with local government partners

0 jurisdictions served nationwide

0 staff hours saved

0 average ROI achieved

0 residents served by partner communities

How Acta grew

Acta began with one familiar local government challenge.

In 2020, we recognized that important department knowledge was scattered across inboxes, files, and experienced coworkers. We started by listening to the people doing the work, which continues to shape how Acta captures and delivers institutional knowledge today.

We saw the gap firsthand

Residents needed clear answers, while staff were spending too much time searching, rewriting, and asking around.

We built with early partners

Local government teams helped shape tools that fit their actual work instead of adding another complicated system.

The platform grew with the knowledge departments needed

Approved responses expanded into searchable operations guidance, guided workflows, and parcel-level research, all within one platform.

Our partners still guide what comes next

Usage trends, user groups, and honest feedback keep Acta practical, useful, and close to the work.

The people behind Acta

A driven team with local government perspective.

We bring together a myriad of public service, engineering, marketing, and public safety experience with one shared goal: make it easier for government staff to serve their communities.

Co-Founder & CEO

Tai Huynh

Tai brings experience across local and federal government, technology, innovation, and public service.

Meet Tai →

Co-Founder & COO

Pavani Peri

Pavani brings local government and economic development experience to Acta’s operations and partner work.

Meet Pavani →

Co-Founder & CTO

Andrew McKinnon

Andrew leads the technology behind Acta and brings software engineering experience from Amazon and Bank of America.

Meet Andrew →

Software Engineer

Haley Heath

Haley builds and improves the products local government teams use every day.

Meet Haley →

Marketing Manager

Gracie Diamond

Gracie brings together marketing, design, and storytelling to show how local government teams can work smarter.

Meet Gracie →

Customer Success & Growth Manager

Anna Shelton

Anna works closely with partner teams to turn their goals, workflows, and feedback into a strong Acta experience.

Meet Anna →

Public Safety Solutions Specialist

Chris Blue

Chris brings nearly three decades of public service experience across policing, emergency management, and town leadership.

Meet Chris →

Virginia Business Development Lead

Josh Gillespie

Josh brings more than two decades of experience across government, planning, preservation, construction, and technology.

Meet Josh →

Marketing Intern

Julia Callahan

Julia supports Acta’s content, research, and storytelling while studying advertising and public relations at UNC–Chapel Hill.

Meet Julia →

What makes Acta different

We build with local government teams, not from a distance.

Our team brings experience from local government, public safety, planning, and economic development. That perspective shapes how we listen, onboard, and support every partner.

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We learn how your work moves We look at where staff search for answers, which questions repeat, and where service slows down.

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We fit into familiar tools Acta works inside Outlook and the browser, so staff can use it without changing their whole day.

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You own the source of truth Your team decides what is approved, who can access it, and when content needs to change.

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We stay involved after launch We support adoption, review feedback, and help Acta keep solving the problems your team brought us.

In the field

The best ideas come from staying close to the work.

We spend time with the people using Acta every day - from permit technicians and planners to public safety and customer service teams.

Through conferences, user groups, department visits, and ongoing customer conversations, we learn where work slows down and what Acta should solve next.

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Conferences and association events Learning what is changing across local government.

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Partner user groups Sharing practical ideas between departments and jurisdictions.

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Ongoing customer conversations Turning everyday feedback into better products and support.

Acta team in the field — Meeting building and planning professionals at conferences across the country.

Our partners

Local government teams across the country are building better service with Acta.

Hover over a pin to see the jurisdiction and its approximate population. On mobile, tap a pin to open it.

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Hover or tap a pin to view the partner logo and population.

Acta gave us a place to centralize our knowledge, make it accessible to every staff member, and update it across our departments.

Buddy Skinner Director of Building Codes & Permits
Greenville, SC

Instead of scrambling to remember, I can pull up the right response instantly, send it with confidence, and keep service consistent across our team.

JC Hudgison Chief Building Official
Tampa, FL

In high-emotion interactions, clear and consistent guidance matters. Having approved messaging and next steps ready helps staff stay aligned.

Chris Blue Retired Police Chief & Town Manager
Chapel Hill, NC

Come see what Acta could look like across your organization.

Bring us your recurring questions, scattered knowledge, or hardest workflow. We will show you where Acta can make trusted guidance easier to access and use.

Schedule a 20-Min Assessment →