Case Studies

See how cities across the country are transforming service with Acta.

November 20, 2025
5
min read

How Brunswick County, NC Is Managing Coastal Growth with Smarter Service

Why Brunswick County turned to Acta to manage record-setting growth with faster, more consistent communication.

Gracie Diamond
Marketing Manager
Case Studies
August 20, 2025
5
min read

How Moore County, NC is Managing Growth While Keeping Service Strong

Case Studies
August 7, 2025
5
min read

Mill Valley, CA finds staff bliss by using Acta

Case Studies
August 7, 2025
2
min read

The City of Orlando, FL uses Acta to run a smooth front counter

Case Studies
August 7, 2025
5
min read

Pensacola, FL uses Acta to save 100s of staff hours & increase permit revenue

Case Studies
August 7, 2025
6
min read

Sutter County, CA Permitting and Environmental Health transform customer service from a cost to revenue using Acta

Case Studies
August 7, 2025
3
min read

Dublin, OH uses Acta to address skeptical customer syndrome

Case Studies
August 7, 2025
3
min read

Greenville, SC migrates from Word Docs to Acta to communicate consistently with customers

Case Studies
August 7, 2025
5
min read

Spartanburg, SC uses Acta to increase the capacity of a small front-counter team

Case Studies
August 7, 2025
7
min read

City of Tampa Construction Services Center saves 130 hours, reduces liability, and stays compliant using Acta

Case Studies
August 7, 2025
6
min read

Winston-Salem, NC saves 55 hours in Development Services within first week of using Acta

Case Studies
August 7, 2025
6
min read

How the City of Raleigh is streamlining customer interactions to deliver better outcomes

Case Studies