Planning Use Cases
Help your Planning team answer zoning and project questions in seconds.
From zoning and land use questions to pre-application meetings and project updates, Planning inboxes fill up fast. Acta helps your staff turn complex information into clear, consistent answers in seconds, right from the tools they already use.
Turn complex planning work into clear next steps.
Planners spend every day translating zoning rules, policy goals, and community expectations. Acta provides a shared library of vetted responses so staff can quickly send clear next steps with the right links and attachments.
Cut down one-off zoning emails
Reuse clear, pre-approved answers to common zoning and land use questions instead of rewriting them for each inquiry.
Align interpretations across staff
Capture how your team explains code, conditions, and procedures so responses stay consistent even as projects and policies change.
Communicate planning work in plain language
Quickly send resident-friendly summaries for projects, hearings, and plan updates that stay accurate but feel easy to understand.
Planning Use Cases
Acta effortlessly fits into the conversations your team already handles every day. These are some of the Planning workflows we've seen departments standardize.
Zoning and land use questions
Send concise, parcel-specific guidance on allowed uses, density, and setbacks in plain language.
Pre-application and development review
Follow up on pre-application and development review meetings with consistent, action-oriented summaries.
Public hearing and meeting follow-ups
Turn board and commission decisions into clear communications for applicants, neighbors, and stakeholders.
Policy and code updates
Explain zoning and policy changes in plain language so people understand what changed and how it affects them.
How Planning Departments Use Acta Products
One-click replies in Outlook
Standardize zoning, land use, and project-related responses so staff can answer in seconds with accurate, complete information every time.
Explore our Smart Response System →Centralize SOPs and interpretations
A browser-based knowledge hub for your zoning interpretations, workflows, checklists, and internal templates, so staff always know where to find the latest guidance.
Explore our Operations Manual →Parcel-specific zoning answers your staff can trust
Provides instant, citation-backed answers pulled directly from your jurisdiction’s GIS and zoning data, so staff can respond confidently to parcel-level questions.
Explore our Ask Acta AI →“Acta helps us do more with less. A simple solution that my staff love. Acta saves time and creates money for our department. A no-brainer for any building or planning department.”
See How Acta Can Support Your Planning Department
We’ll walk through how Planning teams use Acta to reduce repeat questions, standardize responses, and better support residents, applicants, and partners.