Build technology that improves public service.

Company Background

Acta Solutions is a rapidly growing GovTech startup powering better customer service for governments. Our mission is to simplify government workflows. We work with public agencies across the country and provide them with constituent-communication and service delivery software that strengthens governments’ ability to support constituents as they apply for and receive services.

Acta’s software-as-a-service solution enhances communications workflows within public agencies via AI enabled tools to develop an internal knowledge-base, auto-compose responses, retrieve geography-specific regulatory information and streamline coordination between local government staff. We sell to public agencies in 10 states who serve over 8M constituents daily. Our team is tight-knit, agile, and growing rapidly.

The Role

The Junior Software Engineer role is an opportunity to grow into a well-rounded engineer while doing work that directly and significantly impacts our customers and business. As a member of a small engineering team, you will work closely with our CTO to ship features across our product, learning the full stack as you go.

This is a hands-on role built for someone early in their career who is hungry to learn. You will start with well-scoped, clearly defined tickets and progressively take on more ownership as you grow in familiarity with our systems, technologies, and processes. You will not be siloed—you'll see how features move from idea to production, and your input will be welcomed in conversations about how we build.

The ideal Junior Engineer is a quick learner, a strong communicator, and not afraid to ask questions. If you're looking for a role where you'll be challenged, mentored, and see your work bring real value to customers, we'd love to meet you.

How We Work

We're serious about modern engineering practice. AI-assisted development is part of our daily workflow, not an afterthought—you'll learn to use these tools well early in your career, which is increasingly what separates strong engineers from the pack.

Must Have Skills and Experience

1. 0-3 years of software engineering experience (candidates on the lower end should have internship experience or extensive personal projects)
2. Strong problem solving abilities
3. Strong written and verbal communication skills
4. Self-motivated and highly organized
5. Experience with TypeScript and/or JavaScript
6. Experience with git

Nice to Have Background and Skills

1. Angular
2. Node.js
3. MongoDB
4. AWS or similar cloud technologies
5. Web Development
6. Prior SWE experience (internship, part-time job, full-time job, freelance, etc.)
7. Familiarity with AI-assisted development tools (Claude Code, Copilot, etc.)

Top Characteristics for a Successful Junior Engineer at Acta

• Coachability
• Curiosity
• Willingness to give and receive feedback
• Ability to stay focused and problem solve
• Passion for delivering value to customers and seeing your features in use
• Eagerness to grow and take on increasing ownership over time

Perks and Benefits

• Unique opportunity to work in a startup environment where you will report directly to the CTO
• One-on-one mentorship from experienced engineers & product builders
• Opportunity to engage in conversations around broader product vision
• Team-oriented culture
• Casual dress all-day, everyday
• Regular team outings and celebrations
• Mission-driven organization working to improve local government
• $75,000-$90,000 annual salary depending on experience
• Full benefits package - medical, dental, vision, 401k

Company Background

Acta Solutions is a rapidly growing GovTech startup powering better customer service for governments. Our mission is to simplify government workflows. We work with public agencies across the country and provide them with constituent-communication and service delivery software that strengthens governments' ability to support constituents as they apply for and receive services.

Acta's software-as-a-service solution enhances communications workflows within public agencies via AI-enabled tools to develop an internal knowledge-base, auto-compose responses, retrieve geography-specific regulatory information, and streamline coordination between local government staff. We sell to public agencies in 10 states who serve over 8M constituents daily. Our team is tight-knit, agile, and growing rapidly.

The Role

The Software Engineer is an individual-contributor role for an engineer ready to own major features end-to-end and shape the direction of our product and systems. You'll work directly with our CTO on the engineering that matters most to our customers and our business, with real autonomy over how it gets built.

As an engineer on our team you will lead development on system-critical engineering, weigh tradeoffs across competing design approaches, give well-considered recommendations with minimal oversight, and at times own feature development independently. You’ll also play a role in determining scope—estimating accurately, managing requirement changes, articulating tradeoffs to stakeholders, and keeping the team informed as velocity shifts.

If you want a role where your technical decisions carry weight, where you're trusted to own hard problems across the full stack, and where your work visibly improves how millions of people access public services, we'd love to meet you.

What You’ll Do

• Own major feature development end-to-end, from design through production
• Own scope management on tickets, requirements, and mid-flight changes
• Weigh tradeoffs across design approaches and develop timely design options for features of varying size
• Lead development and decision-making on system-critical engineering
• Deliver well-reasoned pull requests that require little senior review, with sound decisions throughout
• Provide rigorous input and feedback to other team members through code reviews
• Accurately estimate scope on new work, articulate scope tradeoffs to stakeholders, and keep the team updated on changes to velocity
• Provide significant input on system-level improvements and technical direction

How We Work

We're serious about modern engineering practice. AI-assisted development is part of our daily workflow, and we expect strong engineers to use these tools well.

Must Have Skills and Experience

1. 3+ years of professional software engineering experience shipping production software
2. Strong problem solving abilities and sound engineering judgment
3. Strong written and verbal communication skills, including with non-technical stakeholders
4. Ability to disambiguate requirements from informal or incomplete stakeholder input into clear, well-scoped requirements
5. Ability to own features end-to-end with minimal oversight
6. Demonstrated experience estimating scope and managing tradeoffs on real projects
7. Proficiency with TypeScript and/or JavaScript
8. Experience across both front-end and back-end development

Nice to Have Background and Skills

1. Angular
2. Node.js
3. MongoDB
4. AWS or similar cloud technologies
5. Experience in a startup or small-team environment
6. Familiarity with AI-assisted development tools (Claude Code, Copilot, etc.)
7. Prior experience in regulated industries serving enterprise/government customers

Top Characteristics of a Successful Software Engineer at Acta

• Strong, well-calibrated technical judgment
• Ownership mentality—sees problems through without being asked
• Willingness to give and receive feedback
• Passion for delivering value to customers and seeing your features in use
• Comfort operating with autonomy in a small, fast-moving team

Perks and Benefits

• Unique opportunity to work in a startup environment where you will report directly to the CTO
• Real ownership over system-critical engineering and technical direction
• Opportunity to engage in conversations around broader product vision
• Team-oriented culture
• Casual dress all-day, everyday
• Regular team outings and celebrations
• Mission-driven organization working to improve local government
• $95,000-$110,000 annual salary depending on experience
• Full benefits package — medical, dental, vision, 401k

About Acta Solutions

Acta Solutions is an AI platform built exclusively for local government. We help cities and counties respond faster and more accurately to the public by putting AI directly inside the tools staff already use. Our customers include 60+ cities and counties across the US, including Maricopa County, the largest county in the country.

We're a lean, mission-driven team building a new category in govtech. Everyone wears multiple hats, moves fast, and takes ownership.

About the Role

We're looking for a BDR who knows how to develop relationships, not just run sequences. Selling to local government is different from enterprise SaaS: sales cycles average 6-9 months, buyers are relationship-driven, and trust is earned before a demo ever gets booked. Your job is to build and warm pipeline across our target verticals: community development, permitting, public safety, and city/county management.

You'll own early-stage pipeline generation, represent Acta at conferences (we attend several per year), and help us expand into new executive buyer personas and verticals. This is a high-ownership role with a direct line to the founding team and a clear path to BDR Manager or AE.

What You'll Do

Outbound Pipeline Development

• Prospect and qualify leads across our target ICP: cities and counties (50k-500k population), community development directors, permitting directors, and assistant/deputy city and county managers (budget holders)
• Build personalized, multi-touch outreach sequences tailored to each executive persona
• Support our Head of Public Safety in developing the police and sheriff vertical: outreach to chiefs, command staff, and public safety directors
• Own your numbers: qualified opportunities sourced, pipeline generated, meetings set

Conference and Event Representation

• Represent Acta at 3-5 conferences per year
• Execute pre-conference outreach, manage booth conversations, and lead disciplined post-conference follow-up
• Convert conference relationships into qualified opportunities and warm pipeline

Relationship Nurturing

• Manage early-stage prospects through a long sales cycle with consistent, value-add touchpoints
• Partner with AEs on discovery handoffs and deal progression
• Contribute to light-touch customer success touchpoints on accounts you sourced

Market and Competitive Intelligence

• Track patterns from the field: common objections, emerging buyer needs, competitive dynamics
• Help refine messaging for new executive personas (budget-holder pitch vs. department-head pitch)
• Feed insights back to product and marketing to sharpen positioning

What We're Looking For

Must Have

• 1+ year of BDR, SDR, or business development experience preferably in govtech, government services, or adjacent public sector SaaS
• Proven outbound results: pipeline you built, not just activity you logged
• Strong written and verbal communicator, comfortable in a room full of government officials as much as on a cold call
• Patience and process for long sales cycles. You don't need quick wins to stay motivated.
• Startup DNA: you build your own playbooks, find answers independently, and don't wait to be managed
• Based in the Raleigh-Durham-Chapel Hill area (required)

Strong Plus

• Direct experience working in or selling to local government agencies
• Familiarity with government procurement vehicles (NASPO ValuePoint, OMNIA Partners, Carahsoft, NASA SEWP)
• Multi-persona outreach experience across department heads and executive sponsors
• Coaching and management experience. We're looking for someone who can eventually grow into a BDR Manager role.

Compensation and Benefits

• Base salary: $45,000-$55,000 depending on experience
• Variable compensation: $36,000 OTE at quota: $100 per qualified discovery meeting attended + $400 per Sales Accepted Opportunity (paid when the deal reaches the Value Agreement stage)
• Quota: 10 qualified discovery meetings attended per month / 15 Sales Accepted Opportunities per quarter
• Accelerator: 16+ Sales Accepted Opportunities in a quarter pays $500 per SAO (vs. $400 standard rate)
• Health, dental, and vision coverage
• 401k Plan
• Travel and conference stipend
• $1,500 Annual Professional Development stipend
• Hybrid remote-first based in the Triangle, NC

Why Acta

• Category-defining product in a market that has been deeply underserved by technology
• 60+ customers already. You're selling something that works and that customers love.
• Fast-growing ARR and a defined path upward: strong performers move into BDR Manager or AE roles. This is not a dead-end SDR seat.
• A small team that does what they say and ships what they promise