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March 20, 2026
5
min read

What Is a Permit Technician?: Roles, Responsibilities and Challenges

Learn what permit technicians do, how they differ from other roles, and why the tools they use matter.

Gracie Diamond
Marketing Manager
Users
March 16, 2026
5
min read

The Problem with Handoffs: How to Stop Requests from Getting Bounced Around

Workflow
March 19, 2026
5
min read

Our Practical Guide to Preventing Burnout in Local Government Teams

Workflow
January 28, 2026
5
min read

5 Practical Service Metrics Local Government IT Can Track (Without a Reporting Nightmare)

Workflow
January 22, 2026
min read

Acta Product Release Catalog 2026

March 23, 2026
5
min read

The Problem with “Information Inflation” in Local Government

Workflow
January 5, 2026
5
min read

Why Cross-Departmental Collaboration is Essential in Local Government

Workflow
December 9, 2025
5
min read

Signs It's Time to Refresh Your Department FAQ

Workflow
November 12, 2025
5
min read

5 Simple Communication Fixes to Modernize Your Department

Workflow
October 31, 2025
5
min read

The Silent Crisis in Local Government: Safeguarding Institutional Knowledge

Workflow