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    Benefits ‍

    Increase Productivity

    Save tons of staff time

    Increase Consistency

    Consistent messaging, every time

    Proactive Problem-Solving

    Identify real-time bottlenecks

    Increase Customer Satisfaction

    Deliver a better customer experience

    Increase Staff Retention

    Happier staff stay longer

    Integrated Workflow

    No need to learn any new workflows
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Case Studies

articles

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AllWorkflow
August 20, 2025
5
min read

How Moore County, NC is Managing Growth While Keeping Service Strong

Case Studies
August 7, 2025
5
min read

Mill Valley, CA finds staff bliss by using Acta

Case Studies
August 7, 2025
2
min read

The City of Orlando, FL uses Acta to run a smooth front counter

Case Studies
August 7, 2025
5
min read

Pensacola, FL uses Acta to save 100s of staff hours & increase permit revenue

Case Studies
August 7, 2025
6
min read

Sutter County, CA Permitting and Environmental Health transform customer service from a cost to revenue using Acta

Case Studies
August 7, 2025
3
min read

Dublin, OH uses Acta to address skeptical customer syndrome

Case Studies
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